Yes, all our furniture is brand new and ready for its first home with you. We don't sell used or recycled furniture. We're a furniture brand, not a big-box store.

Our logistics setup helps us reduce overhead and maintenance costs, allowing us to offer our products at reasonable prices that are generally lower than other brands. Our sales volume also helps us spread these fixed costs further and secure competitive production costs from our manufacturers.

Our low prices also reflect our 100% online business model. With no physical stores, we can eliminate even more costs and pass those savings directly on to you.

At the moment, we don't have physical stores or showrooms, so you can't see the furniture in person before ordering. That's why we offer a 30-day satisfaction guarantee. If you're not completely satisfied with your order, we'll pick it up from your home free of charge* and give you a full refund.

*See our delivery areas

When you order from us, delivery takes 3 to 7 business days, depending on your area.

Our delivery team travels to different areas throughout the week to deliver orders placed on our website.

When we're scheduled to visit your area, our delivery team will call the phone number you provided to confirm the date and approximate delivery time.

On delivery day, you can track your delivery in real time using a link sent by email, with updates on the exact delivery time.

See our delivery areas

On average, items marked "Out of Stock" are restocked within 1 to 3 months.

However, you can pre-order the item to make sure you get it when our inventory arrives.

When you pre-order, you reserve your item and its space on the truck for your selected delivery day.

Quantities of our most popular items are often limited, so this is the best way to reserve an item before it sells out again.

To learn more about pre-orders, visit our FAQs page right here.

Yes! We've partnered with Affirm to give you the option of paying in equal instalments at a guaranteed 0% interest rate for up to 6 months. Instalments are available over several weeks or months, depending on your order value. Simply select Affirm at checkout to use the service.

Of course! We understand that it can be hard to judge the quality, size and exact finish of furniture online. That's why we offer a 30-day satisfaction guarantee on every order placed with us.

At Boka, your satisfaction is our number one priority and the foundation of our brand. This guarantee gives you a full refund on your order if you're not 100% satisfied with it.

We even go a step further by offering to pick it up directly from your home, completely free of charge*. You don't have to worry about fitting the items into your vehicle or making a trip. What could be better?

*See our delivery areas

Unfortunately, we don't offer assembly services at the moment. However, we're working on making this service available in the coming months.