Shipping

Our team strives to make your experience as smooth as possible. We understand that your time is valuable, which is why we have implemented a weekly delivery schedule in every region of Quebec. Delivery times may vary between 3 and 7 days to ensure your furniture arrives quickly, but most importantly in perfect condition.

Delivery Date Confirmation
After placing your order, you will receive a confirmation email. We invite you to verify that all the information provided is accurate to avoid any errors during delivery.

The day before your delivery, a member of our team will contact you by phone to confirm the date and a delivery time slot. This helps ensure that someone will be home at the time of delivery.

Rest assured, if you are not home at the time of delivery, we can still leave the item in a secure location, for example in a secure location, such as your garage or patio, with your permission.

Please note: For some regions (notably Ottawa, Gatineau, Saguenay, Bas-Saint-Laurent, and Abitibi), transport takes more than one day. For remote regions, particularly Bas-Saint-Laurent and Abitibi, deliveries are made once every two weeks. Consequently, requests to return or exchange parts for deliveries to these regions may require additional processing time. We thank you for your understanding and patience.

When placing your online order, an initial delivery date will be suggested based on your postal code. However, to ensure optimal logistics, our team will contact you by phone to confirm the final delivery date.

Do you have a question about delivery? Please contact us at 1 (855) 789-2652, option 2.

To update any information related to your order, please contact us by email at support@meublesboka.com or by phone at 1 (855) 789-2652, option 3.